3-Month Warranty

Warranty Period

Your DILLER product is covered by our limited warranty for 3 months from the date of purchase shown on your order confirmation or proof of purchase.

What’s Covered

* Manufacturing defects in materials or workmanship
* Manufacturing faults affecting normal use of the bottle or tumbler
* Defective lids, seals or components supplied with the product
* Other manufacturing-related defects confirmed by our support team

What’s Not Covered

* Normal wear and tear
* Scratches, dents or cosmetic damage from regular use
* Damage caused by drops, accidents or impact
* Misuse or improper handling
* Incorrect cleaning, storage or maintenance
* Lost products or components
* Third-party modifications or repairs

How to Make a Claim

Contact support@diller.sg and provide your order number, a brief description of the issue, and clear photos or a short video showing the defect.

Warranty Resolution

For an approved claim, DILLER Singapore may provide an appropriate remedy depending on the issue and product availability, such as a replacement product, replacement component, or other suitable resolution.